News

Latest News, guides and useful information

End-of-Life for Selected Yealink Devices on City Cloud Phone

Unfortunately, we must announce a number of Yealink devices will reach End of Sale / End of Life and will no longer be supported on the City Cloud Phone platform from 20th October.

New Poly Edge Phones for City Cloud Phone

City Communications is pleased to introduce the new line of Poly Edge handsets and accessories, now available for seamless integration with the City Cloud Phone system.

Openreach Charges: Why They Happen and How to Avoid Them

Approximately 70% of Openreach engineer visits result in a charge when diagnostic tests on the phone line and broadband do not identify a specific fault outside the customer’s premises.

Christmas Service Desk Hours

With the festive season approaching we recommend planning ahead with all Web related updates and these hours do not apply to any contracted telecoms SLA. Thank you for your continued support. We wish you a happy Christmas and a prosperous New Year!

Business Broadband Loughborough

City Communications is dedicated to supporting businesses in Loughborough with tailored, high-performance broadband solutions that enhance productivity, security, and operational efficiency.

Empower Your Business Communication with Yealink T54U and City Cloud Phone

In today’s fast-paced business world, efficient communication is more important than ever. That’s why combining the Yealink T54U desk phone with City Cloud Phone is a game-changer for any business aiming to stay connected with clients, partners, and teams seamlessly and professionally.

We’re Here to Guide You Through Telecom Acronyms

We at City Communications realise that there are many telecom acronyms that our clients may be unfamiliar with. We want all our clients to have an idea into what we are talking about when we start mentioning the PSU (Power Supply Unit) on your PC.

Welcome to WhatsApp Business

We want to make contacting our teams as easy as possible, that’s why we have added a new WhatsApp business number to our contact methods….

Cisco SPA 5 End of Life

From August 2024 City Cloud Phone will no longer support the Cisco SPA 5** handsets and SPA112 ATA.We have taken this measure in response to the lifecycle of these models and the ever increasing security vulnerabilities which could place your service in jeopardy. From...

2025 analogue switch off deadline postponed to 2027

A new deadline of January 2027 has been set, allowing more time for vulnerable customers to prepare for the switch-off Openreach has confirmed today that it will delay the switch-off of all copper…

Yealink W73P and W73H DECT

Yealink W73P and W73H DECT

We are pleased to announce that we will be bringing the new Yealink W73P and W73H DECT solution into our City Cloud Phone hardware portfolio on the 13th June 2022. The Yealink W73P DECT Bundle Package improves the productivity of employees who need to be moving...

Microsoft Acquire Activision Blizzard in a $68.7 Billion cash deal

Microsoft Acquire Activision Blizzard in a $68.7 Billion cash deal

On Tuesday the 18th of January Microsoft announced that they will buy the video game giant Activision Blizzard allowing them to become one of the biggest gaming companies in the world in terms of investments competing with Tencent Holdings, who own games like League...

Apple release iCloud+ Private Relay Beta

Apple release iCloud+ Private Relay Beta

iCloud Private Relay is new Privacy component for iOS devices. It’s in beta but you can try it now on any iOS device running iOS 15. Since Apple released iOS 15, you might have noticed your iCloud account has changed. Apple has upgraded all paid iCloud accounts to...

ISDN Switch Off 2025

ISDN Switch Off 2025

ISDN: Why is it being switched off, and how it could effect your business? ISDN is a telecommunication method, primarily using pre-existing phone lines, that allows phone lines to transmit more than just voices from person to person. Specifically, ISDN allows packets...

MSI now in stock!

MSI now in stock!

MSI is a world leader in gaming, content creation, business & productivity. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive line-up of laptops,...

Corsair now in stock!

Corsair now in stock!

Corsair are a leading global developer and manufacturer of high-performance gear and technology for gamers, content creators, and PC enthusiasts. From award-winning PC components and peripherals to premium streaming equipment and smart ambient lighting. They deliver a...

City Cloud Phone – Bundled Handsets

City Cloud Phone – Bundled Handsets

Two of the most popular IP phones, bundled into all 2 year contracts on any licence City Cloud Phone uses IP phones. We’ve a broad range that you can choose from, depending on your employees’ needs. We’ll also configure them for you so they’re ready to use as soon as...

Microsoft is ending support for Office 2010 and Office for Mac 2016 

Microsoft is ending support for Office 2010 and Office for Mac 2016 

Microsoft have announced after the 13th of October 2020 they will end support for Office 2010 and Office 2016 for Mac. This means they will no longer offer technical support, security updates or bug fixes. While both productivity packages will still operate after the...

Office 365 is now Microsoft 365!

Office 365 is now Microsoft 365!

Office 365 has rebranded as Microsoft 365. The product name changes are quite confusing, but the actual product remains the same. Here is what is changing.  The new name for Office 365 is now Microsoft 365. The new name is reflecting Microsofts current strategy to...