News

Latest News, guides and useful information

Christmas Service Desk Hours

With the festive season approaching we recommend planning ahead with all Web related updates and these hours do not apply to any contracted telecoms SLA. Thank you for your continued support. We wish you a happy Christmas and a prosperous New Year!

Business Broadband Loughborough

City Communications is dedicated to supporting businesses in Loughborough with tailored, high-performance broadband solutions that enhance productivity, security, and operational efficiency.

Empower Your Business Communication with Yealink T54U and City Cloud Phone

In today’s fast-paced business world, efficient communication is more important than ever. That’s why combining the Yealink T54U desk phone with City Cloud Phone is a game-changer for any business aiming to stay connected with clients, partners, and teams seamlessly and professionally.

We’re Here to Guide You Through Telecom Acronyms

We at City Communications realise that there are many telecom acronyms that our clients may be unfamiliar with. We want all our clients to have an idea into what we are talking about when we start mentioning the PSU (Power Supply Unit) on your PC.

Welcome to WhatsApp Business

We want to make contacting our teams as easy as possible, that’s why we have added a new WhatsApp business number to our contact methods….

Cisco SPA 5 End of Life

From August 2024 City Cloud Phone will no longer support the Cisco SPA 5** handsets and SPA112 ATA.We have taken this measure in response to the lifecycle of these models and the ever increasing security vulnerabilities which could place your service in jeopardy. From...

2025 analogue switch off deadline postponed to 2027

A new deadline of January 2027 has been set, allowing more time for vulnerable customers to prepare for the switch-off Openreach has confirmed today that it will delay the switch-off of all copper…

Openreach ONT Guide

If you have a Ultrafast Broadband (FTTP) connection with City communications you will likely have an Openreach modem (or ONT) installed…

What is Business Broadband?

In today’s fast-paced digital landscape, businesses in Nottingham need internet connectivity more than ever to thrive in the competitive market. But what exactly is business broadband…

Broadband Care Levels

Our trusted engineers work hard to make sure all customers are satisfied At City Communications, We are committed to providing our customers with the best possible service. We understand when something goes wrong with your phone or broadband service, you want it fixed...
Openreach Care Levels

Openreach Care Levels

We work with Openreach to make sure all customers are satisfied City Communications is proud of its 99.99% broadband network uptime but from time-to-time things can still go wrong. We offer the 4 levels of care for network faults that must be escalated to Openreach....

MSI Partner

MSI Partner

City Communications are a MSI Partner City Communications has been a Partner of MSI for seven years! We feel honoured to have built a long lasting relationship with MSI. Due to this incredible relationship we have access to all their latest products first and get...

DrayTek Authorised Dealer

DrayTek Authorised Dealer

City Communications are an Authorised DrayTek Dealer City Communications has been an authorised dealer of DrayTek for eight years! We have built an incredible relationship with DrayTek and have access to all their latest products faster than anyone else. We also have...

Do you need a cloud phone system for your business? 

Do you need a cloud phone system for your business? 

Why is a cloud phone system needed? Every business is unique, but one thing all businesses have in common is the need for effective, efficient and reliable means of communication. When it comes to phone communications there are a number of options to choose from, each...

Yealink W73P and W73H DECT

Yealink W73P and W73H DECT

We are pleased to announce that we will be bringing the new Yealink W73P and W73H DECT solution into our City Cloud Phone hardware portfolio on the 13th June 2022. The Yealink W73P DECT Bundle Package improves the productivity of employees who need to be moving...

Microsoft Acquire Activision Blizzard in a $68.7 Billion cash deal

Microsoft Acquire Activision Blizzard in a $68.7 Billion cash deal

On Tuesday the 18th of January Microsoft announced that they will buy the video game giant Activision Blizzard allowing them to become one of the biggest gaming companies in the world in terms of investments competing with Tencent Holdings, who own games like League...

Apple release iCloud+ Private Relay Beta

Apple release iCloud+ Private Relay Beta

iCloud Private Relay is new Privacy component for iOS devices. It’s in beta but you can try it now on any iOS device running iOS 15. Since Apple released iOS 15, you might have noticed your iCloud account has changed. Apple has upgraded all paid iCloud accounts to...

ISDN Switch Off 2025

ISDN Switch Off 2025

ISDN: Why is it being switched off, and how it could effect your business? ISDN is a telecommunication method, primarily using pre-existing phone lines, that allows phone lines to transmit more than just voices from person to person. Specifically, ISDN allows packets...

MSI now in stock!

MSI now in stock!

MSI is a world leader in gaming, content creation, business & productivity. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive line-up of laptops,...