As the festive season approaches, we would like to update all our clients on our operating schedule over the Christmas and New Year period. While our team takes a short break to recharge, we have ensured that support remains in place for urgent connectivity needs....
News
Latest News, guides and useful information
How to change ringtone and adjust volume on a Poly Edge E220 | E350
Learn how to quickly change the ringtone and adjust the volume on your Poly Edge E220 or E350 handset.
Manage Your Account Easily with Our New Online Billing Portal
We are pleased to announce we have launched a new online billing portal, making it easier than ever for customers to manage their accounts.
Unlock Seamless Connectivity with the Powerful Cisco ATA 191 and City Cloud Phone
Connect analogue devices to cloud telephony with the Cisco ATA 191 and City Cloud Phone. Upgrade seamlessly and keep your existing equipment.
End-of-Life for Selected Yealink Devices on City Cloud Phone
Unfortunately, we must announce a number of Yealink devices will reach End of Sale / End of Life and will no longer be supported on the City Cloud Phone platform from 20th October.
City Cloud Phone – How to Use WiFi on Yealink T43U with WF50 Dongle
Learn how to connect your Yealink T43U IP phone to WiFi using the WF40 or WF50 USB dongle. Step-by-step instructions for a smooth wireless setup and improved flexibility.
New Poly Edge Phones for City Cloud Phone
City Communications is pleased to introduce the new line of Poly Edge handsets and accessories, now available for seamless integration with the City Cloud Phone system.
Openreach Charges: Why They Happen and How to Avoid Them
Approximately 70% of Openreach engineer visits result in a charge when diagnostic tests on the phone line and broadband do not identify a specific fault outside the customer’s premises.
Christmas Service Desk Hours
With the festive season approaching we recommend planning ahead with all Web related updates and these hours do not apply to any contracted telecoms SLA. Thank you for your continued support. We wish you a happy Christmas and a prosperous New Year!









