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Latest News, guides and useful information

Cisco SPA 5 End of Life

From August 2024 City Cloud Phone will no longer support the Cisco SPA 5** handsets and SPA112 ATA.We have taken this measure in response to the lifecycle of these models and the ever increasing security vulnerabilities which could place your service in jeopardy. From...

2025 analogue switch off deadline postponed to 2027

A new deadline of January 2027 has been set, allowing more time for vulnerable customers to prepare for the switch-off Openreach has confirmed today that it will delay the switch-off of all copper…

Openreach ONT Guide

If you have a Ultrafast Broadband (FTTP) connection with City communications you will likely have an Openreach modem (or ONT) installed…

What is Business Broadband?

In today’s fast-paced digital landscape, businesses in Nottingham need internet connectivity more than ever to thrive in the competitive market. But what exactly is business broadband…

Welcome to WhatsApp Business

We want to make contacting our teams as easy as possible, that’s why we have added a new WhatsApp business number to our contact methods….

Broadband Care Levels

Our trusted engineers work hard to make sure all customers are satisfied At City Communications, We are committed to providing our customers with the best possible service. We understand when something goes wrong with your phone or broadband service, you want it fixed...

Openreach Care Levels

We work with Openreach to make sure all customers are satisfied City Communications is proud of its 99.99% broadband network uptime but from time-to-time things can still go wrong. We offer the 4 levels of care for network faults that must be escalated to Openreach....

MSI Partner

City Communications are a MSI Partner City Communications has been a Partner of MSI for seven years! We feel honoured to have built a long lasting relationship with MSI. Due to this incredible relationship we have access to all their latest products first and get...

DrayTek Authorised Dealer

City Communications are an Authorised DrayTek Dealer City Communications has been an authorised dealer of DrayTek for eight years! We have built an incredible relationship with DrayTek and have access to all their latest products faster than anyone else. We also have...

Do you need a cloud phone system for your business? 

Why is a cloud phone system needed? Every business is unique, but one thing all businesses have in common is the need for effective, efficient and reliable means of communication. When it comes to phone communications there are a number of options to choose from, each...
2025 analogue switch off deadline postponed to 2027

2025 analogue switch off deadline postponed to 2027

A new deadline of January 2027 has been set, allowing more time for vulnerable customers to prepare for the switch-off Openreach has confirmed today that it will delay the switch-off of all copper…

Openreach ONT Guide

Openreach ONT Guide

If you have a Ultrafast Broadband (FTTP) connection with City communications you will likely have an Openreach modem (or ONT) installed…

What is Business Broadband?

What is Business Broadband?

In today’s fast-paced digital landscape, businesses in Nottingham need internet connectivity more than ever to thrive in the competitive market. But what exactly is business broadband…

Welcome to WhatsApp Business

Welcome to WhatsApp Business

We want to make contacting our teams as easy as possible, that’s why we have added a new WhatsApp business number to our contact methods….

Broadband Care Levels

Broadband Care Levels

Our trusted engineers work hard to make sure all customers are satisfied At City Communications, We are committed to providing our customers with the best possible service. We understand when something goes wrong with your phone or broadband service, you want it fixed...

Openreach Care Levels

Openreach Care Levels

We work with Openreach to make sure all customers are satisfied City Communications is proud of its 99.99% broadband network uptime but from time-to-time things can still go wrong. We offer the 4 levels of care for network faults that must be escalated to Openreach....

MSI Partner

MSI Partner

City Communications are a MSI Partner City Communications has been a Partner of MSI for seven years! We feel honoured to have built a long lasting relationship with MSI. Due to this incredible relationship we have access to all their latest products first and get...

DrayTek Authorised Dealer

DrayTek Authorised Dealer

City Communications are an Authorised DrayTek Dealer City Communications has been an authorised dealer of DrayTek for eight years! We have built an incredible relationship with DrayTek and have access to all their latest products faster than anyone else. We also have...

Do you need a cloud phone system for your business? 

Do you need a cloud phone system for your business? 

Why is a cloud phone system needed? Every business is unique, but one thing all businesses have in common is the need for effective, efficient and reliable means of communication. When it comes to phone communications there are a number of options to choose from, each...