Approximately 70% of Openreach engineer visits result in a charge when diagnostic tests on the phone line and broadband do not identify a specific fault outside the customer’s premises.

With the festive season approaching we recommend planning ahead with all Web related updates and these hours do not apply to any contracted telecoms SLA. Thank you for your continued support. We wish you a happy Christmas and a prosperous New Year!

City Communications is dedicated to supporting businesses in Loughborough with tailored, high-performance broadband solutions that enhance productivity, security, and operational efficiency.

In today’s fast-paced business world, efficient communication is more important than ever. That’s why combining the Yealink T54U desk phone with City Cloud Phone is a game-changer for any business aiming to stay connected with clients, partners, and teams seamlessly and professionally.

We at City Communications realise that there are many telecom acronyms that our clients may be unfamiliar with. We want all our clients to have an idea into what we are talking about when we start mentioning the PSU (Power Supply Unit) on your PC.

We want to make contacting our teams as easy as possible, that’s why we have added a new WhatsApp business number to our contact methods….

From August 2024 City Cloud Phone will no longer support the Cisco SPA 5** handsets and SPA112 ATA.We have taken this measure in response to the lifecycle of these models and the ever increasing security vulnerabilities which could place your service in jeopardy. From...

A new deadline of January 2027 has been set, allowing more time for vulnerable customers to prepare for the switch-off Openreach has confirmed today that it will delay the switch-off of all copper…

If you have a Ultrafast Broadband (FTTP) connection with City communications you will likely have an Openreach modem (or ONT) installed…

In today’s fast-paced digital landscape, businesses in Nottingham need internet connectivity more than ever to thrive in the competitive market. But what exactly is business broadband…