City Cloud Phone

Move your phone system to the cloud with City Cloud Phone

City Cloud Phone is a cloud-based hosted phone system with the flexibility to meet the demands of the modern, agile business.

Being cloud-based, it gives users all the features of your office system, whether they’re in the office or not. All you need is an internet connection. Maintenance and upgrades are completed automatically, without the need for any costly and disruptive on-site visits.

City Cloud Phone is the perfect choice for anyone looking for a scaleable, easy to use fully featured phone system without the costs, maintenance and on site hardware.

Customer Support

Our support is provided from our Nottingham based support desk



Fast, Reliable and market leading infrastructure



City Communications runs over a secure network and is certified to IS027001 for data security

Management Portals

Manage your site or Employees from our simple to use City Cloud Phone Portal

Work Anywhere

Work Anywhere all City Cloud Phone system requires is an internet connection

Mobile & Desktop Apps

Easy to use apps for mobile, tablet and desktop

Interested in City Cloud Phone?

Get a consultation from one of our Hosted Phone System experts

City Cloud Phone – Packages and Pricing

Simple monthly pricing with free hardware options and free calls to Mobile and UK Local and National destinations

For Single Desk Users 
Feature rich for teams of any size
Mobile apps for people on the move

City Cloud Phone – Additional Features and Packs

Call Recording

Up to 6 months free storage and up to 7 year retention

Central Call Que



We offer a large selection of pre provisioned hardware from Cisco, Polycom, Yealink and Jabra

Reception Console

Advanced Analytics


CRM Connectivity

Cisco Webex

Messaging and Video meetings built in

Additional Auto Attendants

Do I need a fibre connection?
The speed your hosted phone system requires depends on how many people will be using it.

Some of the most commonly requested features are below. If you would like to see a full list of features please get in touch




Mobile and Tablet Apps


Call Director

Online Management Portal

Ring Groups

Basic Call Logs

Three Way Calling

Music on hold

Time Scheduling

Interested in City Cloud Phone?
Download our business owner guide

City Cloud Phone – Free Hardware

We offer a range of free bundled hardware option on any City Cloud Phone package with a 2 year contract.

Polycom vvx250

Yealink T43U Deskphone

  • HD Voice
  • Eco mode
  • 3 way calling
  • Deploy to teams easily and quickly
Included with any package on a 2 year term 
City Cloud Phone - Handsets & Accessories
See our full range of Handsets, Headsets, speakers and more

City Cloud Phone – Number Options

Get a brand new number or transfer your existing number

If you already have the perfect number or its on your business stationary we can move you number in the City Cloud Phone system. If looking local matters to your customers we can provide a different geographic number, so it’ll look like you’re in the same area.

To transfer existing numbers we carry out what’s called a number port, which moves the numbers you’re keeping onto your City Cloud Phone system. We’ll only need a few details of the numbers you want to move to City Cloud Phone and our customer services team will give you any information you need and a date for the move.

On the day your City Cloud Phone service goes live, the Customer Services team will check all of your phone handsets are ready and then complete the number port usually for the following day. The number port process can take up to four hours, but is typically done in 5 minutes. You may experience a short period of down time as the port takes place.

Need More Information?

How would you like us to contact you?

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0300 1240990