Move your phone system to the cloud with City Cloud Phone
City Cloud Phone is a cloud-based hosted phone system with the flexibility to meet the demands of the modern, agile business.
Being cloud-based, it gives users all the features of your office system, whether they’re in the office or not. All you need is an internet connection. Maintenance and upgrades are completed automatically, without the need for any costly and disruptive on-site visits.
City Cloud Phone is the perfect choice for anyone looking for a scaleable, easy to use fully featured phone system without the costs, maintenance and on site hardware.
Customer Support
Our support is provided from our Nottingham based support desk
Reliability
Fast, Reliable and market leading infrastructure
Security
City Communications runs over a secure network and is certified to IS027001 for data security
Management Portals
Manage your site or Employees from our simple to use City Cloud Phone Portal
Work Anywhere
Work Anywhere all City Cloud Phone system requires is an internet connection
Mobile & Desktop Apps
Easy to use apps for mobile, tablet and desktop
Get a consultation from one of our Hosted Phone System experts
City Cloud Phone – Packages and Pricing
Simple monthly pricing with free hardware options and free calls to Mobile and UK Local and National destinations
For Single Desk Users
- Hold Calls
- Park Calls
- Forward Calls
- Hunt Groups
- Transfer Calls
- Unlimited UK Landline and Mobiles calls
- Free Handset choice on 2 year plans
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Feature rich for teams of any size
All the features of our standard package plus
- Voicemail
- Auto Attendant
- Additional calling features, auto call back, push to talk and single number reach
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Mobile apps for people on the move
All the features of Standard and Office packages plus
- Office UC apps for Smart phone and Tablet
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City Cloud Phone – Additional Features and Packs
Call Recording
Up to 6 months free storage and up to 7 year retention
Central Call Que
(ACD)
Hardware
We offer a large selection of pre provisioned hardware from Cisco, Polycom, Yealink and Jabra
Reception Console
Advanced Analytics
CRM Connectivity
Cisco Webex
Messaging and Video meetings built in
Additional Auto Attendants
The speed your hosted phone system requires depends on how many people will be using it.
Some of the most commonly requested features are below. If you would like to see a full list of features please get in touch
Standard
Office
Enterprise
Mobile and Tablet Apps
Voicemail
Call Director
Online Management Portal
Ring Groups
Basic Call Logs
Three Way Calling
Music on hold
Time Scheduling
Download our business owner guide
City Cloud Phone – Hardware
We offer a large range of IP handsets from the worlds leading manufacturers. Whether you want the lastest premium handset or to keep your existing legacy phone we have an option that will fit your business needs. Our expert advisors will assist choosing the right handset or networking options to ensure you get the most from City Cloud Phone.
See our full range of Handsets, Headsets, speakers and more
City Cloud Phone – Number Options
Get a brand new number or transfer your existing number
If you already have the perfect number or its on your business stationary we can move you number in the City Cloud Phone system. If looking local matters to your customers we can provide a different geographic number, so it’ll look like you’re in the same area.
To transfer existing numbers we carry out what’s called a number port, which moves the numbers you’re keeping onto your City Cloud Phone system. We’ll only need a few details of the numbers you want to move to City Cloud Phone and our customer services team will give you any information you need and a date for the move.
On the day your City Cloud Phone service goes live, the Customer Services team will check all of your phone handsets are ready and then complete the number port usually for the following day. The number port process can take up to four hours, but is typically done in 5 minutes. You may experience a short period of down time as the port takes place.