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Christmas 2025 Opening Hours

As the festive season approaches, we would like to update all our clients on our operating schedule over the Christmas and New Year period. While our team takes a short break to recharge, we have ensured that support remains in place for urgent connectivity needs....

How to change ringtone and adjust volume on a Poly Edge E220 | E350

Learn how to quickly change the ringtone and adjust the volume on your Poly Edge E220 or E350 handset.

Manage Your Account Easily with Our New Online Billing Portal

We are pleased to announce we have launched a new online billing portal, making it easier than ever for customers to manage their accounts.

Unlock Seamless Connectivity with the Powerful Cisco ATA 191 and City Cloud Phone

Connect analogue devices to cloud telephony with the Cisco ATA 191 and City Cloud Phone. Upgrade seamlessly and keep your existing equipment.

End-of-Life for Selected Yealink Devices on City Cloud Phone

Unfortunately, we must announce a number of Yealink devices will reach End of Sale / End of Life and will no longer be supported on the City Cloud Phone platform from 20th October.

New Poly Edge Phones for City Cloud Phone

City Communications is pleased to introduce the new line of Poly Edge handsets and accessories, now available for seamless integration with the City Cloud Phone system.

Openreach Charges: Why They Happen and How to Avoid Them

Approximately 70% of Openreach engineer visits result in a charge when diagnostic tests on the phone line and broadband do not identify a specific fault outside the customer’s premises.

Christmas Service Desk Hours

With the festive season approaching we recommend planning ahead with all Web related updates and these hours do not apply to any contracted telecoms SLA. Thank you for your continued support. We wish you a happy Christmas and a prosperous New Year!

Business Broadband Loughborough

City Communications is dedicated to supporting businesses in Loughborough with tailored, high-performance broadband solutions that enhance productivity, security, and operational efficiency.

Empower Your Business Communication with Yealink T54U and City Cloud Phone

In today’s fast-paced business world, efficient communication is more important than ever. That’s why combining the Yealink T54U desk phone with City Cloud Phone is a game-changer for any business aiming to stay connected with clients, partners, and teams seamlessly and professionally.

Openreach Care Levels

Openreach Care Levels

We work with Openreach to make sure all customers are satisfied City Communications is proud of its 99.99% broadband network uptime but from time-to-time things can still go wrong. We offer the 4 levels of care for network faults that must be escalated to Openreach....

MSI Partner

MSI Partner

City Communications are a MSI Partner City Communications has been a Partner of MSI for seven years! We feel honoured to have built a long lasting relationship with MSI. Due to this incredible relationship we have access to all their latest products first and get...

DrayTek Authorised Dealer

DrayTek Authorised Dealer

City Communications are an Authorised DrayTek Dealer City Communications has been an authorised dealer of DrayTek for eight years! We have built an incredible relationship with DrayTek and have access to all their latest products faster than anyone else. We also have...

Do you need a cloud phone system for your business? 

Do you need a cloud phone system for your business? 

Why is a cloud phone system needed? Every business is unique, but one thing all businesses have in common is the need for effective, efficient and reliable means of communication. When it comes to phone communications there are a number of options to choose from, each...

Yealink W73P and W73H DECT

Yealink W73P and W73H DECT

We are pleased to announce that we will be bringing the new Yealink W73P and W73H DECT solution into our City Cloud Phone hardware portfolio on the 13th June 2022. The Yealink W73P DECT Bundle Package improves the productivity of employees who need to be moving...

Microsoft Acquire Activision Blizzard in a $68.7 Billion cash deal

Microsoft Acquire Activision Blizzard in a $68.7 Billion cash deal

On Tuesday the 18th of January Microsoft announced that they will buy the video game giant Activision Blizzard allowing them to become one of the biggest gaming companies in the world in terms of investments competing with Tencent Holdings, who own games like League...

Apple release iCloud+ Private Relay Beta

Apple release iCloud+ Private Relay Beta

iCloud Private Relay is new Privacy component for iOS devices. It’s in beta but you can try it now on any iOS device running iOS 15. Since Apple released iOS 15, you might have noticed your iCloud account has changed. Apple has upgraded all paid iCloud accounts to...

ISDN Switch Off 2025

ISDN Switch Off 2025

ISDN: Why is it being switched off, and how it could effect your business? ISDN is a telecommunication method, primarily using pre-existing phone lines, that allows phone lines to transmit more than just voices from person to person. Specifically, ISDN allows packets...

MSI now in stock!

MSI now in stock!

MSI is a world leader in gaming, content creation, business & productivity. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive line-up of laptops,...