City Cloud Phone – Business Portal

City Communications
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Christmas 2025 Opening Hours

As the festive season approaches, we would like to update all our clients on our operating schedule over the Christmas and New Year period. While our team takes a short break to recharge, we have ensured that support remains in place for urgent connectivity needs....
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How to change ringtone and adjust volume on a Poly Edge E220 | E350

Learn how to quickly change the ringtone and adjust the volume on your Poly Edge E220 or E350 handset.

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Manage Your Account Easily with Our New Online Billing Portal

We are pleased to announce we have launched a new online billing portal, making it easier than ever for customers to manage their accounts.

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Unlock Seamless Connectivity with the Powerful Cisco ATA 191 and City Cloud Phone

Connect analogue devices to cloud telephony with the Cisco ATA 191 and City Cloud Phone. Upgrade seamlessly and keep your existing equipment.

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End-of-Life for Selected Yealink Devices on City Cloud Phone

Unfortunately, we must announce a number of Yealink devices will reach End of Sale / End of Life and will no longer be supported on the City Cloud Phone platform from 20th October.

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New Poly Edge Phones for City Cloud Phone

City Communications is pleased to introduce the new line of Poly Edge handsets and accessories, now available for seamless integration with the City Cloud Phone system.

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Openreach Charges: Why They Happen and How to Avoid Them

Approximately 70% of Openreach engineer visits result in a charge when diagnostic tests on the phone line and broadband do not identify a specific fault outside the customer’s premises.

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Christmas Service Desk Hours

With the festive season approaching we recommend planning ahead with all Web related updates and these hours do not apply to any contracted telecoms SLA. Thank you for your continued support. We wish you a happy Christmas and a prosperous New Year!

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Business Broadband Loughborough

City Communications is dedicated to supporting businesses in Loughborough with tailored, high-performance broadband solutions that enhance productivity, security, and operational efficiency.

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Empower Your Business Communication with Yealink T54U and City Cloud Phone

In today’s fast-paced business world, efficient communication is more important than ever. That’s why combining the Yealink T54U desk phone with City Cloud Phone is a game-changer for any business aiming to stay connected with clients, partners, and teams seamlessly and professionally.

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Corsair now in stock!

Corsair now in stock!

Nov 22, 2021

Corsair are a leading global developer and manufacturer of high-performance gear and technology for gamers, content creators, and PC enthusiasts. From award-winning PC components and peripherals to premium streaming equipment and smart ambient lighting. They deliver a...

City Cloud Phone – Bundled Handsets

City Cloud Phone – Bundled Handsets

Apr 10, 2021

Two of the most popular IP phones, bundled into all 2 year contracts on any licence City Cloud Phone uses IP phones. We’ve a broad range that you can choose from, depending on your employees’ needs. We’ll also configure them for you so they’re ready to use as soon as...

Microsoft is ending support for Office 2010 and Office for Mac 2016 

Microsoft is ending support for Office 2010 and Office for Mac 2016 

Aug 25, 2020

Microsoft have announced after the 13th of October 2020 they will end support for Office 2010 and Office 2016 for Mac. This means they will no longer offer technical support, security updates or bug fixes. While both productivity packages will still operate after the...

Office 365 is now Microsoft 365!

Office 365 is now Microsoft 365!

May 14, 2020

Office 365 has rebranded as Microsoft 365. The product name changes are quite confusing, but the actual product remains the same. Here is what is changing.  The new name for Office 365 is now Microsoft 365. The new name is reflecting Microsofts current strategy to...