Before you start:

• Your Microsoft 365 email address and password

• If your organization uses MFA, have the Microsoft Authenticator app (or your chosen MFA method) ready

Standard setup

1. Open Settings on your iPhone/iPad.

2. Tap Mail → Accounts → Add Account.

3. Choose Microsoft Exchange.

4. Enter your Email address (e.g., name@yourcompany.com) and an optional Description (e.g., “Work”), then tap Next.

5. On the prompt, tap Sign In (not Configure Manually).

6. You’ll be redirected to Microsoft 365 sign-in:
• Enter your password, tap Sign in.
• Complete Multi-Factor Authentication if prompted.
• If you see a permissions screen, tap Accept.

7. Choose what to sync: Mail, Contacts, Calendars, Reminders, Notes. Tap Save.

8. Open the Mail app. Your mailbox will begin syncing. (Large mailboxes can take a while to fully load.)

Recommended tweaks (optional)

• Mail preview & swipe actions: Settings → Mail → Customize as you like.

• Notifications: Settings → Notifications → Mail → select your account → choose banner style, sounds, badges.

• Sync period: Settings → Mail → Accounts → your account → Mail Days to Sync (e.g., 1 Month, No Limit).

• Fetch vs. Push: Settings → Mail → Accounts → Fetch New Data → enable Push for faster updates (if supported by your org).