End-of-Life for Selected Yealink Devices on City Cloud Phone

Unfortunately, we must announce a number of Yealink devices will reach End of Sale / End of Life and will no longer be supported on the City Cloud Phone platform from 20th October. This decision has been made to strengthen platform security and protect customers from potential vulnerabilities.

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Devices No Longer Supported

The following devices will be removed from the BYOD (Bring Your Own Device) journey and will no longer receive updates or support after 20th October:

Yealink W52P
Yealink T40G
Yealink CP860 Conference Unit

Customers currently using these devices are advised to transition to supported alternatives before the deadline to avoid disruption.

Devices Removed from BYOD (but Existing Base Still Supported)

In addition, several Yealink devices will no longer be accepted as BYOD from 20th October due to security concerns. While new activations will not be possible, existing devices already on the platform will remain fully supported and will continue to receive updated security certificates.

Yealink T41P
Yealink T42G
Yealink T46G
Yealink T48G
Yealink T40G
Yealink T40P
Yealink T40S
Yealink T42S
Yealink T46S
Yealink T48S
Yealink CP920/CP960
Yealink W60

What This Means for Customers

City Communications is committed to providing a secure and reliable communication platform. Customers are encouraged to review their existing devices and plan upgrades where necessary to ensure continued service without interruption.

For assistance in selecting supported alternatives, please contact us on support@citycommunications.co.uk, WhatsApp Business or phone – 03001240990