Our trusted engineers work hard to make sure all customers are satisfied

At City Communications, We are committed to providing our customers with the best possible service.

We understand when something goes wrong with your phone or broadband service, you want it fixed as soon as possible. The longer
you spend waiting for a fault to be resolved, the less time you have for day to day running of your business.

We are launching our new care level packages to give you the assurance that if you do experience issues with your phone line our
fault team will be working to fix the issue in no time at all.

Our Standard Care Level ensures that you will have to wait a maximum of 24 hours for a response to your phone or broadband fault.
Our highest care level with mean a response is issued within just 6 hours.

Please note these are not the actual repair times as this will always depend on the nature of the fault. These times indicate how soon
an engineer will attend the fault.