Partner with City Communications
Whitelabel City Cloud Phone and our broadband portfolio or simply refer to us
Since 2012, we have provided expert support in reselling telecommunications products. Whether you prefer to refer, resell, or white-label our solutions, we offer opportunities to enhance your revenue stream while simplifying the management and maintenance of these services through our dedicated support teams.
By branding our products as your own, you can strengthen your business offering and explore the wide range of services we provide to meet your needs.
Becoming a telecommunications reseller has never been easier. Resell our services as your own and receive consistent monthly payments.
We provide a fully managed solution, including internet peering, end-user authentication, and all aspects of network connectivity, our Broadband One service offers a comprehensive Layer 3 solution. This eliminates the need to build your own internet platform or manage traffic, capacity, bandwidth, or usage—we handle it all for you. We can even supply customer premises equipment (CPE) if required.
City Communications allows you to concentrate on supporting your customers, with the confidence that the platform and internet service are fully managed and backed by the UK’s largest and most trusted broadband network.
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Telecom Partners – FAQ
Frequently asked questions for our partnership programmes. If you would like to ask anything please reach out to our partner team.
I already have broadband can I move to City Communications for free?
Yes! We offer free migration on City ADSL, City FTTC and City FTTP packages
I already have my own Modem and Router can I keep it?
We can provision our connections to most brands of routers. As long as it isn’t a network branded free router as most of these are locked to their own Network settings. Any router purchased from City Communications is completely unlocked.
Do I get any guarantee on speeds?
Before you sign up we will give you a minimum guarateed speed as well as a maxium expected speed.
How will I be billed?
You will recieve an invoice from us every month and we will ask that you setup a direct debit or bank transfer, if you prefer.
What happens if I have a fault with my connection?
We use Openreach to deal with any issue in our network. All you need to do is contact our helpdesk based in Nottingham either by phone, email or direct message.
What is Superfast Broadband?
Superfast Broadband with no Line Rental, supplied on the Openreach network using SoGEA technology. We offer 2 choices of our Superfast product, 80/20 and 40/10. Both packages come with a static IP address and a choice of care packages. There are many reasons why your actual speed varies, but the core reason is the cables that run from the local exchange to your premises. Speak to one of our advisors about the best package for you, as we find that many businesses are on expensive long term deals that can’t even achieve the speeds they have signed up for.
What is Ultrafast Broadband?
Ultrafast Broadband supplied on the Openreach network using FTTP – Fibre to the Premises technology. We offer a wide range of speeds for our Ultrafast product. Ultrafast Business Broadband does not require a phone line and an Openreach engineer will carry out the installation of an ONT that you can simply plug your router into. All Ultrafast packages come with a static IP address and a choice of care packages. With any order of Ultrafast Broadband from City Communications you will receive an estimated speed of your connection and a minimum guarantee.
What is a Leased Line?
A fibre leased line, is a dedicated fibre optic service provided directly to the premises. Unlike FTTP, a leased line connects directly to the public internet over a dedicated fibre optic cable. There’s no sharing of infrastructure, which gives you the assurance of receiving consistant performance with dedicated bandwidth.