Operations Assistant

February 15, 2024

broadband care levels

Who are City Communications?

City Communications provides Telecommunications, IT & Web Services. Serving customers across the UK since 2012 we value the high quality services we supply and that is why all of our products are designed with the user or client in mind.

What you would do in the role?

  • Assisting the Operations Director with the day to day operation of the business.
  • Provide excellent customer support and maintain relationship with suppliers and clients.
  • Use and maintain the businesses software systems
  • Assist in processing and managing client instructions from start to finish
  • Managing email inbox’s
  • Inbound customer and supplier calls
  • Maintaining supplier relationships
  • Assisting with product support
  • Assisting in running operations in the various departments within the business
  • Supplier reconciliation support
  • Report issues or problems with suppliers to Operations Manager.

How we’d expect you to do it

Demonstrate alignment with company values at all times.

  • Display strong team working and interpersonal skills, with the ability to work effectively with colleagues across the business.
  • Be both comfortable working as part of a team and be a self-driven individual that’s able to manage their own time.
  • Take ownership of your workload and of our clients and suppliers’ problems.
  • Supporting and supervising team members from around the business.
  • Offer thoughtful, new and innovative solutions to everyday business problems.
  • Be proactive and constantly using your initiative around the management of our clients and suppliers.

What can we provide you?

This full-time position offers a competitive salary of £22,500.00 per year along with a range of benefits including casual dress, employee discount and on-site parking. The schedule for this role is Monday to Friday, with the possibility of supplemental pay through performance bonuses.

Want to learn more?

For inquiries about this job vacancy, please click the button below or to contact our team directly by emailing @citycommunications.co.uk. We look forward to hearing from you!

What are we looking for?

Ability to commute/relocate:

Nottingham, NG2 7LA: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

Customer support: 1 year (required)
Administrative experience: 1 year (preferred)

Language:

English (preferred)

Licence/Certification:

Driving Licence (preferred)

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